§ 02 PRODUCT · 18 MODULES · 1 SYSTEM
EVERYTHING.
ALL OF IT.
Eighteen modules covering every minute between "new order" and "final invoice paid." Every plan ships every module. No feature gating, no "upgrade to unlock," no surprises.
MODULES18
CAPABILITIES110+
INTEGRATIONS12 NATIVE
CADENCENEW BUILD WEEKLY
Group 01 / 05
CORE WORKFLOW
The bones. Every customer, every site, every unit in one searchable spine.
02
CUSTOMERS + SITES
Your book of business, finally searchable.
- ✓Address · phone · PO · gate codes
- ✓Full service history per customer
- ✓Notes, docs, messages all attached
- ✓Sites with access notes + contacts
- ✓One tap from list to call, text, or file
03
TRIAGE + PRIORITY
Multi-level priority. Nothing falls through.
- ✓Priority: Critical · High · Normal · On Hold
- ✓Priority type per customer (construction · event · residential)
- ✓Next action enforced (Needs service · Pickup due · Awaiting payment)
- ✓Color-coded everywhere — list, map, detail
- ✓Quick-triage modal from any list row
04
ORDERS + SCHEDULES
A schedule per placement. A pipeline per yard.
- ✓Multiple orders per customer (rentals · pump-outs · events)
- ✓Service frequency you customize per contract
- ✓Auto next-service dates from frequency
- ✓Driver + truck assignments with hand-offs
- ✓Swaps + relocations versioned, never overwritten
13
WORK ORDERS + HAULERS
Haulers see their stops. Not your margin.
- ✓Send stops straight to a hauler portal
- ✓Subs only see their routes
- ✓Scans + photos required before close-out
- ✓Checklist they tick to call work complete
- ✓Pay visible · margin private
Group 02 / 05
CAPTURE + DOCUMENT
Scans, photos, calls, documents — all auto-filed to the right unit, every time.
05
QR + PROOF PHOTOS
Scan in. Scan out. Proof filed.
- ✓Offline scan + upload queue (signal returns? it sends.)
- ✓GPS + timestamp on every scan and shot
- ✓Mismatch alerts — wrong unit, wrong site
- ✓Delivery + pickup condition photos
- ✓Customer-safe gallery view
08
CONTRACTS + DOCUMENTS
Rental agreement to waste manifest — one library, audit-ready.
- ✓Rental + event agreements · damage waivers
- ✓Permits + insurance certs + manifests
- ✓E-sign on phone, at the gate
- ✓Auto-chase reminders if unsigned
- ✓Searchable by customer, site, unit, date
10
CALLS + VOICE NOTES
Tap. Talk. Looie files it.
- ✓Tap-to-record on every order + customer
- ✓Looie transcribes within 2 minutes
- ✓Action items extracted as tasks
- ✓Voice memo from the cab → typed note
- ✓Searchable across every site you've ever serviced
11
TEXTING + MMS
SMS that knows the customer.
- ✓SMS + MMS with photos inline
- ✓Templates with merge fields ({first_name}, {address})
- ✓"Tech en route" texts, send-window-aware
- ✓Auto-replies via Looie for after-hours
- ✓Compliant opt-out · TCPA-clean · per-customer inbox
Group 03 / 05
COMPLIANCE + CASH
Where most haulers leak the most money — and collect the most fines. LooNexus does not.
06
SEPTIC + MANIFESTS
Gallons in, manifest out — state-ready.
- ✓Pump-out record per stop (gallons · condition · photos)
- ✓Disposal sites, dump tickets, per-gallon cost
- ✓Auto-generated state waste manifests
- ✓Waste segregation rules (septic · grease · portable)
- ✓Audit-ready record for every gallon
07
QUOTES + COMPLIANCE CALC
Compliant quotes that close on the spot.
- ✓OSHA 1926.51 + ANSI Z4.3 unit-count math
- ✓Event rules — ADA minimums + hand-wash stations
- ✓Delivery-zone fees, deposits, damage waivers
- ✓Rental term + service frequency priced together
- ✓E-sign on the spot · PDF auto-archives to Drive
09
INVOICING + PAYMENTS
DSO down. Cash in the bank.
- ✓Recurring rental billing (28-day or monthly)
- ✓Card + ACH via customer portal
- ✓QuickBooks two-way sync (no double entry)
- ✓Deposits + damage fees tracked per unit
- ✓Auto-chase at T+7, T+14, T+30
Group 04 / 05
INTELLIGENCE + ORCHESTRATION
Looie is the spine. The rest of these are how Looie sees, decides, and acts.
01
LOOIE · THE AI
Watching every route. Drafting every reply. You always approve.
- ✓Voice service notes from the cab
- ✓Builds routes from actual gallons + times
- ✓Transcribes calls and pulls action items
- ✓Flags overdue units before customers call
- ✓Natural-language dispatch requests
14
CUSTOM AUTOMATION
Plain-English rules. No code, no Zapier.
- ✓"When an event order signs, schedule delivery + text customer"
- ✓Triggers · conditions · actions in plain English
- ✓Per-stage workflows (quote · delivery · service · pickup)
- ✓Notifications, drafts, status changes
- ✓Your business runs your way
17
REPORTS + DASHBOARDS
See the yard. See the leaks.
- ✓Revenue per unit + utilization
- ✓Route profitability + disposal cost per gallon
- ✓Driver leaderboards (stops, time, gallons)
- ✓Aging A/R + DSO with drill-down
- ✓Looie surfaces anomalies you didn't ask about
Group 05 / 05
COMMUNICATION + FIELD
How drivers, customers, and haulers actually talk to each other inside one app.
12
CUSTOMER PORTAL
Magic link. No password. They love it.
- ✓Magic link via SMS or email (no login)
- ✓Proof-of-service photos + next service date
- ✓Pay invoices, sign agreements, order more units
- ✓Branded with your logo + colors
- ✓Kills the "did you actually service it?" calls
15
TEAM CHAT
Replaces group texts. Tied to customers.
- ✓Per-customer threads (no more #general chaos)
- ✓@mentions + reactions + emoji
- ✓File sharing inline, attached to the record
- ✓Route-scoped channels for crews
- ✓Office ↔ cab in one place
16
ROUTING + DISPATCH
Where every truck is. Where every unit is.
- ✓Live site pins color-coded by priority
- ✓Truck dots in real time (consent-based)
- ✓Capacity-aware route optimization in one tap
- ✓Dump-site trips + time windows built in
- ✓iOS + Android, GPS-accurate to 3m
18
ROLES + PERMISSIONS
One login. Each person sees their job.
- ✓Owner, dispatch, driver, office — preset roles
- ✓Custom per company (your hauler model)
- ✓Granular field-level access (hide cost from drivers)
- ✓Haulers see stops only · office sees billing
- ✓One login per person, role-aware everywhere
Product FAQ · what buyers ask
Questions
before you switch.
What teams ask before adopting a new platform. Don't see yours? support@loonexus.com gets a same-day human reply.